Whale Shark Good Swim Guarantee

For Deluxe Tours Only (Excludes any Eco Tour)

Exmouth Dive & Whalesharks Ningaloo’s Exclusive Good Whaleshark Swim Guarantee Policy that runs from March 1st each year

This is the standard whale shark no-sighting repeat (which offers a Free 50% OFF Repeat Valid for 3 Years).

Ok so what is this all about?

Simply we want you to have a reasonably good swim with the WhaleSharks on the Ningaloo Reef.

So what we offer exclusively at Exmouth Dive & Whalesharks Ningaloo is a Good Whaleshark Swim Guarantee from March 1st on your Deluxe Tour.

This means if by chance you only get a glimpse of the Whale Shark, because of unforeseeable circumstances, you can come again on the next available tour for 1/2 Price!!!!

Here are the basic conditions for our Guarantee/s:- From March 1st 

1. If we do not get to see a WhaleShark as they cannot be found that day, we offer everyone a 1/2 Price repeat on our next available tour, depending on seats being available. This is a confirmed seat once the 1/2 Price fee is paid . If we cannot accommodate your travel plans, we will issue you with a 50% Off voucher that is valid for 3 years to come back and try again.

2. If we see a WhaleShark and we swim with it, but due to bad luck, or severe sea sickness etc, you personally missed the opportunity to have a  swim, we will offer you a 50% Off repeat valid for 1 week. This is a paid seat, so if we’re not fully booked you can come along again and the only cost is 1/2 the normal price.

Conditions:

  • Only if there are available seats on a tour confirmed with more than 10 passengers.
  • Only one Repeat 1/2 Price tour for the person who was originally booked on the whaleshark swim tour with EDWN.
  • Cannot be transferred to another customer who booked on a whaleshark swim tour with EDWN.
  • Cannot be exchanged for a refund.
  • Video & Photos- when a repeat is issued, the Free Video & Photos will not be produced on the non-sighting tour but will be produced on your Repeat Tour.
  • Available for up to one week after your first tour and is Weather dependant.
  • Issue of repeat due to the discretion of the skipper and boat crew on the day, Management has the final decisio
  • Repeat seat is not to be 100% confirmed until payment of 50% of normal tour price.
  • If more than one person is offered a 1/2 Price Repeat seat from the same tour, the available seat is offered in order of who ever booked first.
  • EDWN has the right to change allocation of seats, dates of tours, fee’s etc as required.
  • This is a maximum of One repeat at 50% off and does not aggregate.